How to get an Urgent UK Passport

1. Telephone the Passport Advice line on 0300 222 0000 and ask to make an appointment for a Premier or Fast Track urgent passport application at your nearest Passport Office.  Alternatively you can book an appointment online here

2. You will receive a text or email confirming your appointment

3. Go to your local Post Office and ask them for a PASSPORT APPLICATION FORM

4. While you are at the Post Office use their Photo Booth and get your Passport Photographs taken

5. Complete the form following the instructions and if necessary get your application form and 1 of your photos signed by someone else to prove your identity if either:

  • you can’t be recognised from the photo in your existing passport
  • you’re replacing a lost, stolen or damaged passport

6. Take the form, your photographs and your payment to the appointment at the Passport Office. Arrive around 10 minutes in advance of the appointment.

Her Majesty’s Passport Office (previously called the Identity and Passport Service) has offices in:

  • London
  • Liverpool
  • Belfast
  • Durham
  • Glasgow
  • Newport
  • Peterborough

UK Passport photo requirements

You must make sure photos for your passport, driving licence or visa meet all the rules – your application might be delayed if you don’t.

Check your application form to see how many photos you need to provide.

Photo size

Your photos must be professionally printed and 45 millimetres (mm) high by 35mm wide – the standard size used in photo booths in the UK. Standard sizes in photo booths outside the UK can be different – make sure you get the right size.

You can’t use photos that have been cut down from larger pictures.

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UK Passport Check and Send Service

Use the Check and Send service at selected Post Office branches to reduce the chances of your passport application being rejected. You can’t use this service if you apply online.

Find a Post Office that offers the Check and Send service – choose ‘Passport Check and Send’ from the drop down list.


What the service does

Take your completed application form, photos (and supporting documents if you need them).
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Apply for, renew or update a UK passport online

You can apply for, renew or update your passport and pay for it online. You’ll have to print out a form at the end.

You must sign and date the form, add any documents or photographs that are needed, and return it for processing.

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You’ll need a debit or credit card to use this service.

It should take 6 weeks to get your first adult passport once your form has been received. For all other application types, it should take 3 weeks.

It can take longer if more information is needed or your application hasn’t been filled out correctly.

You should use a different service if you need your passport urgently.

Don’t book travel until you have a valid passport – doing so is at your own risk.

The Government are currently running a BETA stage of their APPLY ONLINE Passport service

2015-01-28 20_22_16-Welcome to the online passport application service for British nationals

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Links to OFFICIAL HM Passport Office Services

Refunds if your UK Passport Application isn’t processed in time

You may be able to get a refund for the Premium or Fast Track service fee (but not the standard passport fee) if your application isn’t processed within the specified time.

You can’t claim a refund if the delay is due to:

  • a mistake or missing information on your form
  • Her Majesty’s Passport Office needing more time to consider a complex application
  • circumstances beyond the reasonable control of Her Majesty’s Passport Office

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Upgrading a standard passport application to fast track passport

You may be able to upgrade your application to use the Fast Track or Premium service if you’ve already applied to renew your passport by post or through the Check and Send service.

Upgrades are usually only available in special circumstances – eg you’ve had to change your travel plans at short notice.

You won’t have to pay a fee to upgrade your application if all of the following apply:

  • you need to travel in the next 7 days
  • you’ve applied to renew a passport by post or Check and Send
  • your correct and completed application has been with Her Majesty’s Passport Office for more than 3 weeks

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Your appointment at the HM Passport Office

You must bring a completed application form and supporting documents to your appointment. Get a passport application form and guide on how to fill it in from a Post Office.

Your application may be delayed if there are mistakes on your form, or you don’t provide the necessary documents at your appointment.

Another person can go to your appointment and collect your passport if you’re unable to (as long as you’re in the UK at the time). They must bring:

  • their own ID, eg passport, driving licence or a utility bill issued within the last 3 months
  • a signed and dated letter from you naming the person and giving them permission (if the application is for a child, the person who signed section 9 of the form must sign this permission letter)

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Fast Track 1-week service

Your passport will be sent to your home within 1 week (not including bank and public holidays).

To get your passport within 1 week, you must supply all your completed forms and supporting documents to Her Majesty’s Passport Office at the agreed appointment.

If you’re replacing a lost or stolen passport you may need to attend an interview, and your application may take longer.

You may also need to be in to sign for the delivery of your passport.

Call the Passport Adviceline 0300 222 0000 to book an appointment at a Passport Customer Service Centre.