If you’ve already applied for a passport you may be able to upgrade an existing passport application in exceptional circumstances – call the Passport Adviceline to find out.
0300 222 0000.
You don’t need to book an appointment online. You do not need to use any third party services. JUST CALL THE PASSPORT OFFICE 0300 222 0000
If your application was made over 3 weeks ago you may be able to speed the application up for free. If not you may be able to change to a FAST TRACK service.
You may also be able to upgrade your application to use the premium services if you have already applied to renew your passport by post or through the Post Office Check & Send service.
Track your passport application
If you applied online and uploaded a digital photo
If you used the new online passport application service you can track your application immediately.
You used the new service if:
- you uploaded a digital photo of yourself
- your application reference begins with PEX
If you applied online and posted your form
Log back in to the existing passport application service to track your application. You can track your application as soon as it has been made.
Use the username and the password you were given when you first saved your application. You can reset your password if you’ve forgotten it.
If you filled in a paper form
Use the passport application tracker if you applied for your passport:
- by filling in a paper form
- at the Post Office using Check and Send
You must wait 3 weeks after you apply before you can track your application.
You need to give your name, address, email and either the:
- 10-digit barcode number from your application form
- 9-digit number on your receipt if you applied at the Post Office
You’ll get an email telling you the status of your application.